Payments Policy

Oxford Label
Website: https://oxfordlabel.co.uk

At Oxford Label, we aim to provide a secure and straightforward payment experience for all customers. This Payments Policy explains how payments are accepted, processed, and handled on our website.

1. Accepted payment methods

We accept secure online payments through the payment methods made available at checkout. These may include:

• Visa

• Mastercard

• American Express

• Maestro

• Apple Pay

• Google Pay

• Shop Pay
  

The payment methods displayed during checkout are the payment methods currently available for your order.

2. Currency

All prices on oxfordlabel.co.uk are displayed and charged in British Pounds Sterling (GBP) unless stated otherwise.

Your bank, card issuer, or payment provider may apply additional fees, including exchange rate or foreign transaction charges, if you are paying from outside the United Kingdom. These charges are your responsibility.

3. Payment timing

Payment must be made in full at the time the order is placed, unless a deferred payment option is explicitly offered at checkout by a third party provider.

Once your payment has been successfully authorised, you will receive an order confirmation by email.

4. Payment verification

To help prevent fraud and unauthorised transactions, we reserve the right to carry out payment verification checks before accepting and processing an order.

This may include:

• identity verification

• address verification

• card security checks

• fraud screening through our payment partners

If we are unable to verify your payment, your order may be delayed, cancelled, or refused.

5. Order confirmation and acceptance

After you place an order, you will receive an email confirming that your order has been received. This does not automatically mean that your order has been accepted.

We reserve the right to cancel or refuse any order in cases including, but not limited to:

• failed or declined payment

• suspected fraud or unauthorised activity

• incorrect pricing or product information

• stock availability issues

• technical errors affecting the order process

If your order is cancelled after payment has been taken, any amount paid will be refunded to your original payment method.

6. Payment security

We take payment security seriously. Transactions made on oxfordlabel.co.uk are processed through secure third party payment providers that use encryption and industry standard security measures.

We do not store your full card details on our servers unless this is expressly handled by a certified payment provider in accordance with applicable security standards.

7. Failed or declined payments

If your payment is declined, your order will not be completed. You may wish to:

• check that your payment details were entered correctly

• ensure there are sufficient funds available

• contact your bank or payment provider

• try another payment method

We are not responsible for declined payments caused by your bank, card issuer, or payment provider.