Privacy Policy, Oxford Label
Last updated: 17/03/2026
This Privacy Policy describes how Oxford Label ("we", "us", "our" or the "Website") collects, uses, and discloses personal information of users ("you") when you visit https://oxfordlabel.co.uk, use our services, make a purchase, or otherwise communicate with us (collectively, the "Services").
For the purposes of this Privacy Policy, "users" and "your data" refer to any natural person whose personal information we collect under this Policy, whether you are a customer, a website visitor, or otherwise.
Please read this Privacy Policy carefully. By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this Policy. If you do not agree with this Privacy Policy, you must not use the Services.
Company Information
Trading name: OxfordLabel
Legal company name: Starc Ecom B.V.
KvK: 91371716
Registered address: Radarweg 29, 1043 NX Amsterdam, Noord-Holland, Netherlands 📧 support@oxfordlabel.co.uk
📞 +447988521200
Personal Information We Collect
When you visit our Website, we collect certain information about your device, your interaction with the Website, and information necessary to process your orders. We may also collect additional information if you contact us for support.
Device Information Examples: web browser, IP address, time zone, cookie data, and browsing behaviour. Purpose: to load the Website accurately and securely and to optimise performance.
Order Information Examples: name, billing address, shipping address, payment information (including payment card details), email address, and telephone number. Purpose: to fulfil orders, process payments, and provide customer service.
Customer Support Information Examples: information you provide when you contact us for assistance. Purpose: to provide support and improve our Services.
How We Use Personal Information
We use your personal information to provide and improve our Services, including to:
Process transactions and fulfil orders, communicate with you about orders or requests, screen orders for potential fraud or security risks, and provide information or advertising about our products or Services in line with your preferences.
How We Disclose Personal Information
We may share your personal information with third parties where necessary for legitimate purposes under this Privacy Policy, including:
Service providers and processors that work on our behalf (for example, IT management, payment processing, analytics, customer support, cloud storage, shipping and logistics), business and marketing partners including Shopify to provide Services and personalised advertising, with your consent or at your direction for shipping or social media integrations, affiliates within our corporate group, business transfers such as mergers or insolvency events, and where required to comply with legal obligations.
Categories of Personal Information Disclosed
In the last 12 months, we may have disclosed the following categories of personal information:
Identifiers: basic contact details and certain order and account information. Commercial information: order, purchase, and customer support interaction data. Internet or network activity: usage and interaction data on our Website.
Categories of recipients: providers and third parties who perform services on our behalf, business and marketing partners, and affiliates.
We do not use or disclose sensitive personal information to infer characteristics about users.
User-Generated Content
Our Services may allow users to post product reviews or other user-generated content. Any content you post in public areas of the Services will be publicly visible. We are not responsible for the privacy, security, accuracy, or use of any information you publicly share.
Third-Party Websites and Links
Our Website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, security, accuracy, or reliability of content on third-party websites.
Children's Data
Our Services are not intended for children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, you may contact us to request deletion.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we "sell" or "share" personal information of individuals under 16.
Data Security and Retention
No security measure is completely secure, and we cannot guarantee absolute security. We retain personal information for as long as necessary, depending on whether we need the information to maintain your account, whether it is required to provide our Services, and legal obligations, dispute resolution, and enforcement of agreements.
Your Rights and Choices
Depending on your place of residence, you may have certain rights regarding your personal information. These rights are not absolute and may apply only in certain circumstances.
Your rights may include: right of access, right to deletion, right to correction, right to data portability, right to restrict or object, right to withdraw consent, and right to appeal.
Managing Marketing Preferences
We may send promotional emails. You can unsubscribe at any time using the unsubscribe link in our emails. Even if you opt out of marketing, we may still send non-promotional messages such as order or account communications.
International Users
Your personal information may be transferred to, stored, and processed outside your home country, including in the Netherlands and Belgium. Where we transfer personal information outside Europe, we rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent safeguards.
Complaints
If you have concerns about how we process your personal information, please contact us using the details below. Depending on your location, you may also have the right to lodge a complaint with your relevant data protection authority.
Contact
Oxford Label
Starc Ecom B.V. Radarweg 29, 1043 NX Amsterdam, Noord-Holland, Netherlands KvK: 91371716
📧 support@oxfordlabel.co.uk
📞 +447988521200
