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30-Day Money-Back Guarantee
At Oxford Label, we believe great style should feel right from the moment you put it on. Take your time trying our pieces at home — mix them with your wardrobe, wear them your way, and see if they truly feel like you.
If you're not completely satisfied within 30 days, simply return your order for a full refund. We only ask that items are unworn, in their original condition, and returned with tags attached.
Shopping with Oxford Label should be effortless, personal, and completely risk-free.
Any questions? We're always here to help.
Clear answers to help you shop with confidence.
Find information about shipping, returns, payments, and customer support.
We currently ship orders within the United Kingdom only.
At this time, international shipping is not available.
Yes. We offer free shipping across the United Kingdom, with no minimum order value.
Once your payment has been confirmed, orders are usually processed within 1–2 business days.
Delivery typically takes 2–4 business days, depending on your location within the UK.
We accept the following secure payment options:
You have 30 days from the date of delivery to request a return.
How it works:
Returned items must be unworn, unwashed, and with original tags attached.
Once we receive and inspect your return, refunds are processed within 10 business days using the original payment method.
Yes, exchanges are possible.
If you would like a different size or colour, please contact us at
support@oxfordlabel.co.uk, our customer care team will be happy to assist.
You can reach the Oxford Label support team via:
Email: support@oxfordlabel.co.uk
Phone: +447988521200
If your item arrives damaged, faulty, or incorrect, please contact us within 7 days of delivery.
We will arrange a replacement or full refund at no additional cost.